Sales collection queries
Query customer payments and receipt details so your business can reconcile funds against sales orders and fulfilment documents.
CROSS-BORDER E-COMMERCE · COLLECTIONS AND PROCUREMENT
E-commerce collections and payouts, for operating payment needs.
Receive eligible overseas sales proceeds through collection accounts and submit required orders, invoices and fulfilment documents. Plan supplier payments from available account balances and reconcile sales, collection and procurement records within your business.
ILLUSTRATION · NOT LIVE DATA
E-commerce payments and funding plans
Illustrative ecommerce fund flow
- 01Overseas sales collections+ 8,500USD
- 02Available funds8,500USD
- 03Supplier payment− 2,400USD
Sales and procurement reconciliationORD → REC → PAY
SERVICE OVERVIEW
E-commerce collections and procurement funding
Supplier procurement payments
Verify supplier bank details, currency and available funds, then submit payment instructions against procurement schedules.
Sales and procurement reconciliation
Reconcile payment records against internal sales orders, invoices and purchase orders to support month-end accounting.
THE WORKFLOW
Sales collection and supplier payment workflow
Collection sources, marketplaces and payment purposes must meet the applicable account product requirements. Confirm the business model before activation.
- 01
Confirm the sales collection use case
Explain your business model, sales markets and payment sources to confirm the appropriate service.
- 02
Query collection and document status
Query receipt details and document review status, submit supporting evidence when requested and reconcile internal sales records.
- 03
Review available funds
Query available currency account funds. For cross-currency payments, first confirm any account conversion requirement and applicable quote.
- 04
Pay suppliers
Prepare instructions against purchase orders, follow payment results and reconcile internally.
ONBOARDING REQUIREMENTS
E-commerce business and transaction documentation
Specific use cases help establish service suitability before activation.
Discuss your requirements- 01
Sales model and markets
Describe product categories, sales channels, customer regions and expected receipt currencies.
- 02
Orders and fulfilment
Organise orders, invoices, contracts and relevant fulfilment evidence for review.
- 03
Procurement payment requirements
List supplier regions, payment currencies and cycles to assess funding arrangements.
FAQ
Frequently asked questions
Review service availability, activation conditions and operating requirements.
How can marketplace collection eligibility be confirmed?
Provide the marketplace name, business model, payment source and collection currency so the team can confirm account eligibility and documentation. Account activation does not establish automatic collection or order synchronisation with every marketplace.
Can I use it for supplier payments?
Supplier payments can use your enabled global payout products, subject to their destinations, methods and required information.
How should operations and finance work together?
Operations keeps order and fulfilment evidence; finance checks receipts, balances and payments. Connect both through internal order references.
Find the right cross-border payment services
Provide your business regions, currencies and payment requirements to confirm suitable services and integration options.