Query accounts by currency
Query each currency account's balance and status. Cross-currency totals require a separately defined valuation currency and exchange rate.
MULTI-CURRENCY ACCOUNT · BALANCES AND RECONCILIATION
Multi-currency accounts, balance queries and reconciliation.
Query account, available and frozen balances by currency, and reconcile movements against payment records to support payment planning and financial reconciliation.
ILLUSTRATION · NOT LIVE DATA
Account balances by currency
Illustrative account · not actual balances
Account balance28,000.00 USD
- Available balance
- 24,500.00 USD
- Frozen balance
- 3,500.00 USD
Query accounts by currency
SERVICE OVERVIEW
Currency balances and account status management
Available versus frozen
Use available balances to plan payments or conversion, and reconcile frozen amounts against related orders and ledger entries.
Reconcile payment and conversion entries
Review payment, refund, conversion and other balance movements against internal documents and transaction references.
THE WORKFLOW
Account queries and daily reconciliation
Account services and currencies depend on activation. Use the returned balance information.
- 01
Identify the account
Check which account services and currencies have been enabled.
- 02
Review balances
Read total, frozen and available balance fields separately.
- 03
Plan payments and conversion
Arrange payments or account conversion from available balances and query the corresponding transaction results.
- 04
Reconcile regularly
Reconcile by currency and business record, using order statuses to investigate differences.
Business use cases
Business use cases
Support daily business collections, payments and reconciliation.
Daily balance management
Review available and frozen balances by currency to inform upcoming business payments.
Transaction and balance reconciliation
Review balance movements against payment records and prepare information for your finance team’s reconciliation.
ONBOARDING REQUIREMENTS
Account balance field definitions
These fields help explain fund status. Actual changes depend on your account records.
Discuss your requirements- 01
Account balance
The balance of a specific currency account, reviewed with its available and frozen balances. It is not an aggregate of all bank collection accounts.
- 02
Available balance
Funds currently available for payment or conversion, subject to the account query result and applicable transaction requirements.
- 03
Frozen balance
Funds frozen for related business processing. Reconcile them against orders and ledger entries; they are not directly available for payment.
FAQ
Frequently asked questions
Review service availability, activation conditions and operating requirements.
Can I add balances in different currencies?
Choose a valuation currency and applicable rates first. This page shows currencies separately and does not add unconverted balances.
Which balances can I query through the API?
The balance API returns the account identifier, currency, account balance, frozen balance, available balance and status. This endpoint is separate from the net collection summary.
Does a receipt record mean funds are available?
A receipt record alone does not establish fund availability. Check both the collection status and the account’s available balance.
Find the right cross-border payment services
Provide your business regions, currencies and payment requirements to confirm suitable services and integration options.